Interactive … and eeevil!

I like this little snippet from the article Can interfaces be evil? on Bokardo:

Evil design would be when the designers intentionally deceived users by design. In other words, evil design is when designers(in this case the people making design decisions, not necessarily the coders or visual designers) know they aren’t being straight-up with users, and created the interface in order to keep it that way. There are many examples of this…one of which being the Facebook Beacon platform.

(as an aside, I’m sure I’ve made evil designs before, too…this isn’t evil as in Satan evil…it’s more like deception that creeps into an interface over time…and the designers know better but do it anyway)

Bad design would be when something unintentionally happens as a result of the design. This is very different. The designers simply didn’t know what would happen in all cases. I would suggest that most user frustration is caused by bad design…there are so many unintended consequences in the interfaces we make.

Things to keep in mind as we work. Good design vs. bad design. Evil design vs. honest(?) design … what is the right word for that? Or is it always just ‘Good’ design?

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